The two basic things support needs any time you log a support case is your application version, as well as your session id or similar, plus the timestamp of when the issue occurred. This helps troubleshoot the specific issue reported.
Well, with the Warehouse management app, it's pretty much the same. We'd like to know the app version you're running, as well as the Device ID of the device where the issue happened, plus the timestamp of the issue.
In this post I'll describe how to retrieve these two pieces of information, as this is not as obvious as we would hope.
New version released
I would also like everyone to know, that we have this past week shipped the new version of the app, version 188.8.131.52. Here is the change log for this version:
|Step by step guide to find app version and Device Id|